Under normal circumstances, we reply to all FIRM ORDERS within a few hours during normal business hours. At times, it can take until the next business day until we can reply.

If for any reason, you do NOT receive a confirmation E-Mail from us by the end of the next business day, one of three things could have occured.

1) We are temporarily away from the office. Please Click Here to read the on line announcements.

If there is no reason given in the announcements for a delay, then either:

2) We never received your E-Mail Order. Please Click Here to Re-Submit It
OR
3) You did not receive our Reply. Please Click Here to Re-Submit It

Please advise us in the re-submission that this is a second request and please advise your telephone number in your request so we can contact you by telephone if there is still a problem, or you can telephone us with your order: Click Here For Telephone Number

We have found that a very small percentage of E-Mail tends to get lost in cyberspace, and never reaches it's destination.